A selection of emailed feedback from some of MacUpgrades.co.uk's recent happy customers:
Just a quick line to say many thanks for the professional work in upgrading both the disk drive and ram on my early 2008 iMac. It has made a real difference to my work and has given my machine a new lease of life and saved a lot of money!
Not only that but work completed in record time...
4th October 2013
just to say than thanks to the people who helped me out with a problem today. I had to do an urgent replacement of a hard drive in an early 2009 24" iMac and encountered a problem trying to figure out how remount the new drive. Following the advice given I completed the exercise and everything now working perfectly.
I have been a customer in the past but this time around was installing a drive sourced locally rather than from yourselves. I live in France now and had to acquire the drive locally as the replacement was urgent. Despite that, I got the help I needed so a big thank you.
25th September 2013
Received my laptop back today, Its amazing, thank you so much. Highly appreciate you and highly recommend you in the future.
3rd September 2013
Just to say thank you to all the team who fixed my computer. I can't get over what a brilliant service you provide. I have it back after only sending if off on Monday. I was given a quote by the Apple store for £500 just to install a new hard-drive, they even said it would be impossible to retrieve the data from my old one. You have saved me much stress and misery and I can't thank you enough!
Now to safely back everything up.
Thanks so much,
22nd August 2013
Hi guys, just wanted to drop you a email to say thanks very much for such a fast turnaround and excellent service installing a new bigger hard drive on my IMac.... Less than 24 hrs after dropping it off I got the 'ready to collect' call!
16th August 2013
Just wanted to say a huge thanks for a very prompt service and excellent "how to" guide online. New drive and memory installed and clone in a morning! Thanks again.
9th August 2013
thank you very much for the upgrading of memeory and storag spage†on my mac book pro. Your site was very informative as to whats parts I had to get and turnaraound was very quick indeed.
I can†definitely say with†some confidence, I can get another 5 years from it†
many thanks again
6th August 2013
Hello at MacUpgrade
Thanks so much for your great advice, excellent work and fast turnaround ....to think I considered driving from bromley to Cambridge to get the Mac Pro back quickly and you've managed all that by City Link between Tuesday evening and Friday Midday, without me driving anywhere. Best advice was about being cautious about spending too much until we find out how the machine behaves, thank you
2nd August 2013
I ordered a Seagate 2TB internal drive for my Mac Pro early on Thursday morning. It arrived midday on Friday and I now have it installed and working. What an excellent service! I shall be using you again!
10th June 2013
Just an email to say thank you very much for the upgrade fitted to imac. The ssd has made such a difference and your service was just amazing!
Machine picked up on Tuesday and was back on Friday! mazin!
20th May 2013
Many thanks for your advice. I ordered my RAM updates yesterday and received them 1st Class mail today at 11am in the wilds of Perthshire. What excellent service!
It was a 5 minute job to swap the cards and Hay Ho, off we go, everything working perfectly. What a pleasure.
8th May 2013
Many thanks for my iMac upgrade. Great service and all working fine.
2nd May 2013
iMac is back on my desk , all working ok.
Great service, many thanks.
18th April 2013
Thank you again, your service has been exemplary from start to finish.
11th April 2013
You guys are incredibly helpful, I can't say enough praise for you, all. Cheers
4th April 2013
Thanks for a stunningly fast turnaround! Machine received this morning. Much appreciated
13th March 2013
Hi, just wanted to say thank you for your fast efficient service. I will have no hesitation in using your services again and recommending you to other mac users (if I happen to meet any, they all seem hooked on PCs).
All the best
1st March 2013
Superb service. Great on-line advice, prompt delivery of product and the on-line guide for hard disc installation worked perfectly. 10 out of 10 to MacUpgrades.co.uk.
22nd February 2013
Quick line to say thanks for the speedy turnaround on my MacBook Pro (drive + Ram + clone) much appreciated working great!
22nd February 2013
Wanted to confirm safe delivery - and also to thank you for a brilliant job, fair prices and an impressive turnaround.
15th February 2013
Arrived in perfect condition on time.
Fitted in minutes and reboot. Wow what a difference!
4th February 2013
I have just finished upgrading my Mac Powerbook and I wanted to say how easy it was made by the very helpful support of your staff - your online chat facility is brilliant and the staff there could not have been more helpful. Furthermore, the detailed instructions on completing the preparation and cloning of the new Hard Disk meant the job could be done by myself without having to send my computer away for a few days.
Thank you so much for your excellent customer service and for the help you gave me.
14th January 2013
Just wanted to say that you guys are the BEST. Brilliant products, brilliant prices, first class advice and outstanding service. Can't ask for much more than that.
3rd December 2012
Just to thank you for the outstanding service in helping me changing the RAM in my macbook!
I will definitely let people know about you.†
23rd November 2012
I just wanted to let you know how pleased I am with the upgrade your company performed on my MacBook. Performance is so much better and I may now consider upgrading my old iMac G4 as much as I am able however the logistics of getting that machine to you for that purpose are much more difficult.
Please pass on my thanks to all concerned for a job well done.
16th October 2012
Please put this on your positive feedback form.
I bought a used Mac pro tower 2006 model and was disappointed with the speed whilst running photoshop. After looking around I decided to upgrade the old hard drive to a ssd drive. Mac upgrades were really helpful and my drive arrived two days after order. I'm no tech wizard but it was really easy to install. I used super duper software to clone the old drive which took about an hour. My computer has gone from taking over a minute to be ready from startup to around 20 seconds it's amazing. I would recommend anybody to do this
I'm a very happy person
7th September 2012
Thanks very much, I ordered the RAM on Friday night and the postman
was knocking on my door Tuesday morning. I also appreciated the
website which, for a non-tech guy like myself, made it very easy to
determine just what my Mac needed. What a difference it's made, the
Mac doesn't know what's hit it! Thanks again.
15th August 2012
Well done guys. Your very helpful advice was followed by excellent service complemented by really useful order tracking to help relieve stress. The upgraded machine has been transformed from a snail to a flying machine and is even better that expected. With outcomes and service like this the value is obvious and there's little need to look at the price which is, in any case, pretty damned good. Thanks very much
26th July 2012
Thank you so much for exceptional service during my hard drive emergency. You exceeded your own service promises to help me and saved my neck. I wish more companies had this level of competence and service standards. Very happy man indeed :-)
9th July 2012
Friday April 27th 2012 - Mac safely received.
Many thanks for your prompt efficient service.
I will certainly recommend you to my other Mac colleagues!
27th April 2012
I ordered a part yesterday for next day delivery and it has arrived by lunch time.I just wanted to say what a great and efficient service you deliver.If i ever need to buy any parts for my Macs i know where to come.
11th April 2012
Hi There Gavin,
Just wanted to thank you again for your help last week choosing the right Internal hard drive for my Mac. The Seagate drive arrived promptly and well packaged and most importantly it was compatible :) Computer is working again.
26th March 2012
I couldn't find where to leave feedback so I thought I'd let you know here. I ordered RAM and a hard drive from you Wednesday, it came Thursday. I like that kind of service. Also, when I phoned up I got friendly and (more importantly) clear and succinct advise. I wanted to leave feedback as it's well deserved
20th February 2012
Just to thank you for the speedy service for my order - it has arrived Royal Mail this morning all looks intact.
9th December 2011
Arrived already. Left me Monday, back by Thursday, incredibly speedy
service, thanks so much!
2nd December 2011
Arrived today, installed in minutes, excellent service and fast.
28th November 2011
Superb service and parts
Ordered a new Superdrive from you for my G5 as the old drive had been spitting out dvd's
It arrived this morning and after a quick phone call for advice on how to remove the front of the drive for fitting I fit the drive myself!!
Only took me about 10 minutes and it worked perfectly first time.
Thank you so much , you've made an Apple fan very happy and proud of herself for fitting her first part.
3rd November 2011
Just wanted to say thank you for an excellent speedy service. iBook shipped for repair Tuesday25th Oct, arrived at MacUpgrades 26th Oct - new HD fitted and iBook shipped back same day. iBook received Friday 28th. Brilliant - THANK YOU
28th October 2011
Just wanted to add my thanks to the team fro advice and now successfully installed sonnet Wi-Fi to allow me to sync up iPad and power Mac.
18th October 2011
this is to let you know that the Airport Extreme card arrived safely this lunchtime, and that it is working correctly on our network.
I would like to take this opportunity to thank you for the very prompt and efficient service. You will be recommended to others who are looking for Mac components.
With kindest regards,
13th October 2011
Just wanted to say a quick thank you for your good service.
Found you very quickly online and your website was very helpful.
The goods arrived quicker than expected, and have done the trick.
We will certainly use you again in the future, and recommend you to others.
3rd October 2011
Order arrived last week 1-day afterwards.
Would just like to say this is the 3rd time I've used your website for products to upgrade MAcs and on all three occasions it has been fast and efficient.
13th September 2011
Following your upgrade of my iMac G5 hard drive and our subsequent telephone conversation, I am delighted to tell you the iMac finally relented and accepted the install DVD. Once a system was on the drive, the firewire decided to behave too! I could boot from my clone & restore it back to the new drive without problem. The performance of the iMac is definitely much improved and it is also quieter. Many thanks to Mac:Upgrades for the excellent service & support provided! I had feared that my iMac, being the iSight variant, would be beyond economical repair and quotes from other companies seemed to confirm this. Your extremely reasonable prices however, disprove the "cheaper to throw it" advice and I will gladly recommend you to fellow Mac owners.
9th September 2011
Just wanted to say thank you for supplying the replacement graphics card you sent out to me after your 2:30 deadline. It arrived this morning and I am now back up and running and a lot less stressed.
1st September 2011
Thank you for your message and quality service and communications, the items were delivered today.
Good to place business with you.
31st August 2011
Good morning Gavin,
I just wanted to say a very big thank you to you for your help over my broken DVD drive.
I have now had it fitted, and it works beautifully. The original DVD drive has never worked, and I put up with that since 2006!
Once again Gavin, thank you very, very much.
If I need any parts or anything doing to my Mac, or any friends do, I will sure know where to send them.
very best regards,
25th August 2011
Sent item for upgrade on a Monday by second class post. Back on Friday morning. That is what I call superb service. Many thanks
24th June 2011
Just a note to say THANKYOU!
My friend purchased the 500gb plus 4gb ssd for old 17"macbook pro lap top (as a graduation present, and boy did i need this)
The lap top has never run sooo fast, its genuinely jaw dropping!
Did you do anything else to it (empty cache or any other rubbish)?
I know Adobe photoshop will probably screw it up, as its always flash/PDF/photoshop/Indesign that i have issues with. Time will tell.
First impressions are that i have a new lap top!!!
23rd June 2011
Received, fitted and working. Many thanks for prompt delivery and excellent service.
13th June 2011
Just a thank you for the service and advice, absolutely first class, have no hesitation in ordering from you in the future thanks, again.
9th June 2011
I just wanted to send a note complementing you on the quality of service I've received, the speed of service and the quality of information provided on your website.
All in all a very pleasant transaction. I will be sure to recommend you guys.
All the best
19th May 2011
Just wanted to drop a quick thank you for the amazing service - goods couldn't have been despatched quicker, they are of a high-quality and incredibly simple to install. A very professional service - one I highly recommend and will be using again.
24th February 2011
Thank you! You guys have been bang on it with both speed and communication...will use you guys in the future.
2nd February 2011
Just a quick note to thank you for the very good and quick service you provided (replacement hard drive in powerbook). The powerbook arrived back within a week of me shipping it to you and Iím back up and running again.
I will be recommending you to others.
20th January 2011
Just wanted to say a big thank you for the superb service I received from your company. I found you doing a search on Google after an Apple store warned me I was looking at a bill for approx £200 and a 3 week wait to have my lap top repaired. I managed to corrupt the hard drive with the magnetic clasp on my mobile phone cover. After speaking to Mac Upgrades, I saved over £100 by booking my machine in with them. I dropped off my laptop on Monday to have a new hard drive fitted and was able to collect it on Tuesday. I have managed to reinstall Snow Leopard and a Time Machine backup. Everything is running as it used to. I can not fault the communication with your company and will have no problem recommending you to others. A first class service from a first class company. Thank you.
19th January 2011
Just to say I fitted the Seagate Momentus XT 7200.1 500GB SATA 2.5" 32MB HYBRID 4GB SSD into my MB Pro over the weekend following your extensive instructions and it went very smoothly.
The results are outstanding many thanks.
18th January 2011
it arrived tuesday. Very Impressed. I have installed it . All works well. Thanks and have good break
23rd December 2010
This is a quick email to say what an amazing service you gave us. I got the machine back on Saturday lunchtime. Pretty stupendous turnaround I'd say.
20th December 2010
Hello Second Chance/MacUpgrades
A quick note to thank you for the excellent and speedy service ( and support over the phone!)
I also really appreciate your re-attaching my 'apple' key - into the bargain.
My Mac was back with me today at noon and after - my fumbles with SuperDooper and your support - up and running faster and with its 298 gig drive ( never understand why all drives are labelled bigger than they actually are)
Anyway - excellent service!
and Very Happy Holidays
17th December 2010
Just a quick thanks for the work done on my Mac Mini - perfect job
13th December 2010
Thank you enormously for the upgrade and repair to my G4 ibook. Superbly swift service and much appreciated.
29th November 2010
Just wanted to say thank you to Mac:Upgrades for such a fantastic service. I'm really genuinely impressed. I tried half a dozen local (London-based) services before I found your website. None of them gave me the confidence over the telephone to entrust them with my macbook hard drive upgrade.
From the moment I rang you up I was given authoritative helpful advice, I discovered an upgrade option (Seagate Momentus XT 7200.1 500GB SATA 2.5" 32MB HYBRID 4GB SSD) that I was previously unaware of (and which none of your competitors seemed to know about either...). And was given the confidence to do the upgrade on my own - saving us around £150.00.
The information and instruction areas on your website are tremendous and have helped me to begin my new HDD clone already.
I'm very grateful indeed.
Thank you & best wishes...
28th October 2010
I'd like to thank you for the service on the macmini this week. It was very quick and the machine is working well. Thanks very much.
21st October 2010
Thanks, my laptop works well now. I would certainly recommend MacUpgrades in the future.
30th September 2010
Well, I'm a bit blown away. iMac picked up by you on Thursday, you fitted the new HD and it was back here this morning (Tuesday). This would be very impressive if I was in Cambridge, or London, or Oxford - but I'm on west coast of Wales!
What can I say other than thanks very much for a first class service.
28th September 2010
A note to say thank you for the work you carried out on my PowerBook which involved fitting an increased capacity hard drive plus extra RAM. Everything now works fine and quicker, plus I installed Leopard 10.5.6 and linked up to the 500GB Firewire/USB external hard drive recommended by you. This has enabled me to utilize Time Machine. This was achieved at a fraction of the cost of Apple's Time Capsule.
Finally I would like to say you took first class care of my PowerBook and I have no fear in recommending your services to anyone having a problem with their Mac
27th September 2010
Thanks very much for servicing my machine, its back and running like a dream. I will be happy to recommend your services to my friends.
18th August 2010
A quick note, if I may, to thank you for the prompt despatch (and
receipt) of my recent order. Excellent service again from a most
reliable firm. The next time I spill tea over my keyboard I'll be
onto you again ln a flash!
3rd August 2010
Hi, Thank you my laptop is back now. Here is some positive feedback:
It is a truly amazing service... I was initially afraid of sending my laptop in the post and was worried about how long it would be away for, but I posted it on Monday afternoon, and it was back with me first thing thursday morning! I now have more or less a new laptop for very little cost! I am very impressed with how quick, how cheap the whole process was, and how knowledgeable and helpful the website was, I was quite sure I would have to do it by phone but really the website information was so clear and easy to use that I saved more time and money there too.
29th July 2010
19th July 2010
Hi! I'm so grateful to you for the trouble you went to, to find the correct keyboard for my PowerBook, and to phone me and let me know. Super special service! Amazing. Soon as I have it I'll post it to you. By the way, when my mac is done, would you send me back the dead hard drive if I need any data recovery, please? Thank you and RESPECT to you and your brilliant company.
13th July 2010
Hiya Guys, picked up my package from depot as I was at work and missed post. Thank you for an excellent service not only in speed of delivery but superb packaging. I will not hesitate to recommend you to anyone thank you once again for a first class deal.
9th July 2010
just to say howsweet your web site is - congratulations! It is informative, clear and concise and makes the whole shopping experience feel safe and secure.
8th July 2010
Received my HDD this morning. I wanted to email and say many thanks for some outstanding customer service. I very much appreciate what you've done to get this to me for the weekend.
I'll certainly be shopping at macupgrades again.
7th May 2010
I would just like to say thank you to the kind person on your phone line ( I am sorry to say i know not his name) who pointed me to a simple remedy for my macbook optical drive - canned air ! I was about to be charged around £250 for a replacement drive and was enquiring about an external drive as an alternative. I have bookmarked your site and will be returning directly in case of any future issues!
That was genuine help and not hard sell - what a relief!!
27th April 2010
I have received the drive as ordered.
It is installed and works perfectly in My G5 Mac Pro.
I would like to thank you for your excellent service. I received the
within 2 days. I will certainly look you up for future requirements
6th April 2010
very good quality service and products
26th March 2010
Many thanks for the excellent service - good product, speedy delivery and very helpful website 'how to' sections. It proved to be a trouble-free upgrade.
24th March 2010
Thanks, good news on your fast service
19th March 2010
I would just like to say a very big thank you for an excellent and prompt
service as well as your advice on the relevant software. My imac G5 had been
sitting redundant for a couple of years till I stumbled across your website.
Some apple 'experts' informed me that in order to get any software upgrades
from Panther I needed an Intel based processor, which is not true! With your
help I now have a bigger hard drive and a fairy large memory. Today I
successfully installed 10.5.6 without any issues.
19th March 2010
Order received at 1 p.m. today.
Fantastic service - Many thanks.
5th March 2010
Safely received - excellent, thank you
4th March 2010
Just wanted to thank you for an excellent and fast service
i placed an order Wednesday, received it today (Friday)! exactly what i needed
you guys are the best
26th February 2010
Many thanks for super service.
24th February 2010
Many thanks for my order of a hard drive and case, they arrived within a few days of placing the order online. Excellent online information.
15th February 2010
Just a quick email to say thanks for your super fast service! Both items are exactly what I needed.
5th February 2010
Ladies and gentleman of Mac:Upgrades,
I really, really should have known that whatever I would need to expand my Mac would be found on your site. To my cost I had forgotten you and that was a big mistake. After having found you again I now
know that simply navigating through your site provides all the answers that I need, simply because you do all the work to establish the right product for the right machine. What could be more appropriate-good advice-detailed explanations and disarmingly simple instructions for installation. All this information is worth a fortune in saving endless time and money searching for products which,`seem right`, but eventually
turn out to be not quite what you expected or indeed don`t work at all!
Many thanks, you have a devoted customer.
3rd February 2010
You did an upgrade of memory and disk on my ibook last June. Has given the machine a new lease of life. Very pleased with your service. Any time I need an Apple upgrade will be in touch. Cannot recommend you highly enough.
1st February 2010
Dear MacUgrades I have received my order and I am very happy with the product and hope to continue shopping with your company.
21st January 2010
This isn't an enquiry. I just wanted to say a massive thank you to all at Mac:Upgrades. I received my MacBook yesterday, upgraded and better than ever, and it arrived back in the exact same state as I sent it off. You have the best customer service I've ever dealt with! Your service was absolutely fantastic! I will no doubt be upgrading my MacBook again in the near future now that I know how simple and stress-free it can be.
Thank you again so much
11th January 2010
Just a thank you for your excellent service. Very quick, machine received back in perfect order and all during the worst weather this generation. Will recommend very highly. Thank you,
11th January 2010
Just a note to say thanks for the very prompt service. The new disk drive is
working as it should and will prolong this rather old MacBook Pro for a few
more years. The disk caddy also worked so I now have a 120Gb portable drive.
4th December 2009
Just wanted to say thank you for such a good service. Your site made
it easy for even a computer ignoramus like me to identify the correct
part, the price was good, and you delvered it quickly. Your
reassurance that it was an easy fit, and the link to the Apple pdf for
the instructions made it a doddle: despite the fact that I've never
lifted the bonnet on a computer in my life, job done "right first time"
and in five minutes.
Keep up the good work, I'll use you again, and recommend you to anyone
I know who needs Mac bits and pieces.
3rd December 2009
Received MacBook this morning, cracking service all seems to be working spot on. Deffo recommend MacUpgrades.
17th November 2009
Thank you, excellent service. Disc arrived in good time, IMac rebuilt and
this email came from it!
16th November 2009
Dear Sir / Madam,
I just wanted to contact you and complement you on your sales service and advice and the step by step guides on your website.
In the week I bought a new 500gb hard drive for my little MacBook, and an enclosure to turn the old hard drive into an external one.
The advice I received over the phone at point of sale was spot on and the guides for replacing the hard drive perfect. The new drive has given my mac a new lease of life all for just over £100.
26th October 2009
Thanks for sorting out my iBook so quickly - everything's up and running again.
1st October 2009
Great service. Mac Mini all back and working 100%
25th September 2009
Hi, no enquiry, just a note to say thanks for your incredibly concise and thorough site. I needed some specific info on a second hand Mac, and could only find the exact info I needed right here, AND it was presented in clear manner that even a non-Mac user could understand. Thanks again then...
28th July 2009
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