For Mainland UK addresses all orders are shipped via the courier City Link (on rare occasions an alternative courier may be used to avoid delays), orders take 2 working days for delivery with an order cut-off of 2:30pm. For orders to UK islands (IOW, Isle of Mann, Scottish Islands, etc.), Northern Ireland and Republic of Ireland we use a Royal Mail special delivery or international signed-for service. For this delivery service we allow up to 3 working days (UK), international orders may take longer.

Deliveries to any location are charged at a flat rate of £5 + vat (£5.88).

To ensure the best availability we utilise a range of methods to ship orders. We are able to ship from our on stock as well as direct from UK distribution. In some instances we will need to consolidate orders in one location, because of this orders may not be dispatched on the same day the order is placed.

Occasionally there can be problems delivering an order. Don't worry we'll sort it out as quickly as we can. You can either call us with your order reference number (this will be on your email order confirmation) on 01223 833412 or email us and we'll email you when we've tracked your order.

Please note this is not an automated system, so you will get a reply during normal business hours.

For information on our returns policy, please see our Terms and Conditions.