Cambridge Mac Repair and Upgrades

MacUpgrades is based a couple of miles south of Cambridge, and has provided an Apple Macintosh repair and upgrade installation services to the surrounding area and across the country since 2001. See our Mac Repair FAQ. Most repairs are done at our location, but we do also offer an on site repair and consultancy service.

For upgrades, or repairs where the fault is known, we provide many fixed cost services. Pricing for which can be found on the pages specific to each Mac via the top navigation. If you need your Mac repaired but do not know the cause of the fault, we can do an evaluation of the machine for £39 + vat and come back with a quote for a guaranteed fix. £39 + vat is our hourly rate for engineer's time, and any extra time remaining from the evaluation will be counted towards any labour required to fix the Mac. Evaluations generally take around 1 or 2 working days, and the same to fix machines - although it can take longer if we need to order in parts.

If you want to discuss your issue, please call us on 01223 833 412. If you are not local you can ship the machine to us, or have our courier (DPD Local) collect it. If you are in the Cambridge area then you can bring the Macintosh into our location. No need to make an appointment, we are open Monday - Friday, 9am - 5pm (excluding public holidays) and you can drop your Mac into us during these times.

Please note that we are an independent store, and cannot do repairs under Apple warranty. Also if we need to open a Mac beyond what Apple define as user-installable for that model, it will invalidate any remaining warranty on the machine.

You can also pick up any of the products from our site by coming to our Cambridge address. Please do contact us first - while we keep most of our stock at this location, some is stored off-site, so please give us a call to ensure you do not have a wasted journey. You can also order online, and choose "Collect from Store" as the delivery option - we will email you when your order is ready for collection.

We can take payment in store either in cash, or by all major credit/debit cards. Apologies, we no longer accept cheques.

Would you like us to quote on your repair? You can visit us in Sawston, Cambridge, call us on 01223 833 412, or email us with the form below.

Use the Form Below to Send us an Email

Full Name:

E-Mail Address:

What would you like us to do? If you know what the fault is with the Mac, let us know and we will quote you on the repair. If you do not know the fault, please let us have as much information as possible and we will attempt to diagnose it and, if possible, quote for a repair from your description. Please also let us know the precise model of your Mac - the serial number is ideal if you have it

We have moved offices from 10th August 2012, our new address is:

MacUpgrades
Second Chance PC Limited
Unit 5, South Cambridgeshire Business Park
Babraham Road
Sawston
Cambridge
CB22 3JH

Note to visitors: There are two business parks with adjacent entrances, South Cambridgeshire Business Park and Dale's Manor. While they are connected, we are easier to find in you enter via the South Cambridgeshire Business Park entrance, since there is a sign on the way in which will show you where Unit 5 is - we are listed under our company name of "Second Chance PC Ltd".

Get directions from Google Maps.