MacUpgrades is based a couple of miles south of Cambridge, and has provided an Apple Macintosh repair
and upgrade installation services to the surrounding area and across the country since 2001. See our Mac Repair FAQ. Most repairs are done at our location, but we do also offer an on site repair and consultancy service.
For upgrades, or repairs where the fault is known, we provide many fixed cost
services. Pricing for which can be found on the pages specific to each Mac
via the top navigation. If you need your Mac repaired
but do not know the cause of the fault, we can do an evaluation of the machine
+ vat and come back with a quote for a guaranteed fix. £39 + vat is our
hourly rate for engineer's time, and any extra time remaining from the evaluation
will be counted towards any labour required to fix the Mac. Evaluations generally
take around 1 or 2 working days, and the same to fix machines - although it
can take longer if we need to order in parts.
If you want to discuss your issue, please call us on 01223 833 412. If you
are not local you can ship the machine to us, or have our courier (DPD Local) collect it.
If you are in the Cambridge area then you can bring the Macintosh into our
location. No need to make an appointment, we are open Monday - Friday, 9am
- 5pm (excluding public holidays) and you can drop your Mac into us during
Please note that we are an independent store, and cannot do repairs under
Apple warranty. Also if we need to open a Mac beyond what Apple define
as user-installable for that model, it will invalidate any remaining warranty
on the machine.
You can also pick up any of the products from our site by coming to our Cambridge
address. Please do contact us first - while we keep most of our stock at this
location, some is stored off-site, so please give us a call to ensure you do
not have a wasted journey. You can also order online, and choose "Collect from
Store" as the delivery option - we will email you when your order is ready
We can take payment in store either in cash, or by all major credit/debit cards. Apologies, we no longer accept cheques.
Would you like us to quote on your repair? You can visit us in Sawston, Cambridge, call us on 01223 833 412, or email us with the form below.